Your account

Cancel, change your number, or tell us about a problem. Each form goes straight to our team.

Cancel your plan

You can cancel at any time. If you cancel within 7 days of your first charge, we refund it in full. After that there are no partial refunds.

If you'd like a reply by email.

Cancelling ends your paid plan. To stop texts only, reply STOP to any GoodWordText text.

Change my number

Tell us your old number and your new one. We'll send one text to the new number, and you reply YES to confirm it. Only the owner of the new number can confirm it.

If you'd like a reply by email.

Report a problem

Something not working? Tell us here and we'll help.

If you'd like a reply by email.

Please don't include passwords or PINs. We never need them here.